TERMS OF SALES

1. FIELD OF APPLICATION
1.1. The goods offered in our online store are intended exclusively for consumers who have reached the age of majority and have a delivery address in Switzerland or the Principality of Liechtenstein (hereinafter referred to as “Customers”).
1.2. The operator of the online store at www.caseof6.ch (hereinafter referred to as “CaseOf6”) and your contractual partner is the company:
NORA GROUP SA
Chemin de Clergère 8a
1027 Lonay

1.3. These General Terms and Conditions of Sale (hereinafter referred to as “GTCS”) apply to all contracts concluded between you in your capacity as customer and us in our capacity as operator of the online store www.caseof6.ch (hereinafter referred to as “Vendor” or “CaseOf6”). When placing an order, you acknowledge the GTC in the version in force at the time you place your order. All oral or telephone agreements must be confirmed in writing in order to be binding. This requirement of written form is also met when a statement is contained in an e-mail.

2. CONCLUSION OF CONTRACT
2.1. The offer to conclude a sales contract comes from the customer when, after completing the order page in full, he clicks on the “Buy” button. The customer remains bound to his order for one week. The contract is binding if we accept the order within this period in accordance with paragraph 2.3.
2.2. After sending the order, the customer receives an automated e-mail from us confirming that we have received the order (order confirmation). This order confirmation serves only to inform the customer that we have received the order.
2.3. A valid contract is only formed if we declare our acceptance of the contract. We declare our acceptance of the contract by sending an invoice to the customer, by confirming the order (order acceptance confirmation), by confirming by e-mail that the goods have left our warehouse (dispatch confirmation) or, at the latest, by delivering the goods.
2.4. The contract is only formed for those items expressly listed on our invoice, on the order acceptance confirmation or on the dispatch confirmation. This also applies to the final scope of the service.
2.5. The contract is concluded in German or French. The data stored by us serves as proof of the conclusion of the contract and the transaction.
2.6. During the ordering process, the customer can print out his order and the data he has entered. The customer may also open a customer account. Within the customer account, it is possible to consult the order data after entering the personal access data. CaseOf6 reserves the right to block customer accounts at its own discretion and without giving reasons.

3. PRICES AND SHIPPING COSTS
3.1 All prices are net prices in Swiss francs (CHF), including VAT and, where applicable, advance recycling fees and copyrights. We reserve the right to modify the prices, conditions and vintages indicated on our website, the reference date being the date of the order.
No claim for a subsequent price adjustment or credit note can be taken into consideration. There are also local, regional and national promotions, discounts and reductions on items and services in the stationary trade that cannot be offered identically online.
3.2. Delivery charges are invoiced as follows:
a) CHF 20.00 for orders of CHF 300.00 or less including VAT
b) CHF 0.00 for orders over CHF 300.00 incl. VAT.

4. PAYMENT AND RETENTION OF TITLE
4.1. Payment of the purchase price may be made by credit card (VISA, Mastercard and American Express), Paypal or bank transfer, insofar as provided and available on the website. In the case of payment by credit card, the data transmitted is encrypted.
4.2. Orders are payable immediately, subject to the following provisions.
4.3. We charge a reminder fee of CHF 20.00 for each reminder. This fee is added to the outstanding amount.
4.4. As a customer, you only have rights of set-off or retention to the extent that your claim has been judicially determined by a final and binding decision or is undisputed. This does not affect your rights in the event of defects in the goods supplied.
4.5. Until full payment of the invoice amount of a delivery (final and unconditional credit entry of the total amount of the purchase price), we reserve ownership of the goods in any case. The seller is entitled to make a corresponding entry in the Register of Reservation of Title.
4.6. Please note that our online store is primarily intended for private customers. For this reason, we are unable to issue invoices, receipts or VAT statements for your online orders at a later date.

5. DELIVERY AND TRANSFER OF RISK
5.1. The seller limits deliveries to the territory of Switzerland and the Principality of Liechtenstein. Delivery is made directly to the delivery address and contact person provided by the buyer.
5.2. Delivery takes place on condition that we ourselves have been supplied in good time and in due form by our suppliers. In the event of force majeure, such as strikes and other industrial action, riots, war, natural disasters, as well as in the event of stoppage of deliveries by the manufacturer or an upstream supplier, there shall be no delay in delivery. The seller assumes no liability for delays in delivery attributable to manufacturers or third parties.
5.3. If the goods ordered are not all in stock, we are entitled to make partial deliveries. If, after conclusion of the contract, it becomes apparent that the goods cannot be delivered, either in part or in full, for reasons for which the seller is not responsible, the customer is entitled to withdraw from the contract.
5.4. Our performance consists of an obligation to deliver to our end customer.
5.5. The delivery times stated in our online store and in our confirmation of order acceptance in accordance with paragraph 2.3 are calculated from the date of our confirmation of receipt of payment.
5.6 IMPORTANT INFORMATION: We will send you the items in packaging adapted to their fragility and thermal requirements, so it is important that you personally receive the parcel. Otherwise, we advise you to indicate another delivery address (e.g. your business address).
Our deliveries are handled by the VINOLOG service of Swiss Post, and your order will be delivered within 7 working days.

6. MANAGEMENT OF NON-CONFORMITY
6.1. You are obliged, as soon as the normal course of business permits, to check the products delivered and to report any defects immediately to our customer service department at [email protected] (for example, by sending us photos if your products arrive damaged). If you fail to do so, the products are deemed to have been accepted. Acceptance is in any case deemed to have taken place insofar as the customer has not communicated a complaint by e-mail to customer service within 8 days of delivery.
6.2. Defects which cannot be identified despite due verification in accordance with the preceding paragraph must be communicated by e-mail to [email protected] immediately after discovery, failing which the products ordered will also be deemed to have been accepted in respect of such defects.
6.3. The defective product will be returned with a copy of the invoice and a detailed description of the defect(s). The return address will be communicated to the purchaser by e-mail after receipt of the written complaint. Any transport costs incurred are at the customer’s expense.
6.4. We provide warranty service by eliminating defects, which takes place, at our option, either by performing a secondary service, i.e. the elimination of a defect (rework), or by delivering defect-free goods (replacement supply). Replaced products become the property of the seller.
6.5. If the secondary performance is unsuccessful, the customer is entitled to withdraw from the contract. These provisions do not apply to minor defects. The customer is not entitled to a price reduction. This exclusion of liability also extends to all claims which are in competition with warranty claims, whether these are claims arising from the contract (article 97 ff. CO), from an unlawful act (article 41 ff. CO), from disputing the contract on the grounds of error (article 23 ff. CO), etc.
6.6. The warranty does not cover normal wear and tear, the consequences of improper handling or deterioration by the purchaser or third parties, or defects attributable to external circumstances.
In particular, items worn open or damaged by the purchaser are excluded from the warranty.
Inappropriate storage or incorrect assessment of the degree of ripeness of a beverage (i.e. premature or late consumption) are not considered to be cases in which the warranty applies.
6.7. The customer does not receive any guarantees in the legal sense from the seller. Manufacturing warranties remain unaffected. The seller accepts no liability for descriptions written by third parties, in particular customers, in the context of the online store, nor for customer comments published in our social network presences.

7. RIGHT OF RETURN
7.1. The customer has the right to return delivered goods within 8 calendar days (from the date of delivery or receipt). The return period is deemed to have been observed if the goods are handed over to the post office or another shipping company for dispatch on the last day.

7.2. The goods must be in their original packaging, complete with all accessories and accompanied by the completed delivery/return note and any warranty certificate. Sealed products in their original packaging can only be returned if they have not been opened. Any seals must not have been broken.
7.3. The goods must be returned, together with the completed returns slip enclosed with the delivery and a copy of the invoice you received by e-mail, to the following address:
NORA GROUP SA
Chemin de la Clergère 8 A
1027 Lonay

7.4. CaseOf6 assumes the cost of returning items. Postage and gift-wrapping costs will not be reimbursed. Coupons and special offers are also non-refundable. If the goods are not returned in good condition, we will charge you for the loss of value incurred.
7.5. In the event of proper return of the goods, the total price paid will be refunded to the customer, after examination of the goods, by means of a credit entry. A discount is always applied to the payment method used at the time of purchase. In the case of any rebates for purchases on account, we will refund the amount by transfer to the corresponding bank account.

8. LIABILITY
8.1. All cases of breach of contract and their legal consequences, as well as all rights of the customer, irrespective of the legal basis on which they are asserted, are definitively regulated in these GTC. All other rights of the customer – irrespective of their legal title – are, insofar as legally permissible, excluded. Neither the seller nor any of its agents or vicarious agents shall be liable for any damage not caused to the goods themselves, in particular for consequential damage, loss of earnings or any other material loss suffered by the buyer.

9. SALES OF ALCOHOLIC BEVERAGES
9.1. In our online store, we do not sell alcohol to customers under the age of 18. By submitting an order, the purchaser confirms that he/she is at least 18 years of age, so that this provision and the legal regulations can be complied with.
9.2 All customers must provide their date of birth as proof of age in the “billing and delivery address” section of the payment process.

10. DATA PROTECTION
10.1. The collection and processing of the customer’s personal data is protected by the vendor in accordance with current legislation and will evolve in accordance with Swiss legislation.
10.2. The customer hereby agrees to the storage of personal data entered by him/her in connection with the use of our website. This consent also applies to the storage of the IP addresses transmitted each time the website is used. The customer also consents to the use of his or her personal data for the purpose of personalizing advertisements and product offers on the website. No personal data will be passed on to advertisers.
10.3 Finally, the customer agrees that the seller may use the customer’s personal data for direct marketing purposes. This includes advertising communications to the customer by e-mail and post.
10.4 By accepting these conditions, the customer confirms the accuracy of the information provided. The customer authorizes CaseOf6 to take all necessary measures to verify the order information with administrative services, organizations providing credit information and with the loan information file (FRE). CaseOf6 may collect information on existing customers from these organizations at regular intervals.

11. SAFEGUARD CLAUSE AND MODIFICATION RESERVE
11.1. Should individual provisions of these GTC be invalid or incomplete, or should their enforcement become impossible, this shall not affect the validity of the remaining provisions. The contractual partners undertake to replace the invalid provision with a valid provision which, in terms of content, comes as close as possible to their original intention and to the economic objective thus pursued.
11.2. Any changes or additions to these GTC must be made in a form that can be proven by text, such as fax or e-mail. This also applies to a change in the written form requirement. As soon as the customer uses the seller’s services after a change, he implicitly accepts the new GTC.
11.3 Any other contractual terms and conditions of the customer, in particular those which the customer declares to be applicable upon acceptance of the contract, do not become an integral part of the contract. They are only valid if and insofar as they have been expressly accepted in writing by the seller.

12. APPLICABLE LAW / PLACE OF JURISDICTION
Swiss law shall apply exclusively, to the exclusion of the conflict-of-laws rules of the Vienna Convention. The ordinary courts of the Vendor’s registered office shall have jurisdiction.

13. CONTACT
[email protected]